CQC compliance software for UK adult social care

CQC compliance software for care providers, with a virtual quality manager built in.

AJG Compliance is compliance software for social care providers: CQC audits, evidence, improvement actions, workforce files and governance reporting in one private, inspection-ready workspace — supported by AJG Advisory consultants.

Access is by invitation only. Accounts are issued by AJG Advisory to named people at each provider.

The AJG Compliance Centre showing live compliance scores across four domains
Compliance Centre — a live position across all four compliance domains.

CQC at the core

Built around the CQC Single Assessment Framework — not a generic checklist

Every audit in the portal is written against CQC's own framework. Each of the 414 audit checks carries the relevant Health and Social Care Act 2008 regulation, the five key questions, one of the 34 quality statements ("We statements") and the legacy KLOE reference — with a direct link to the official CQC guidance page, the criteria inspectors expect and examples of the evidence to gather.

Fundamental standards

Regulations 8–20A, mapped to every audit

The fundamental standards of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 are the minimum every registered provider must meet. The audit library maps each check to the regulation it tests — so a failing question shows exactly which standard is at risk.

All fundamental standards on cqc.org.uk

Assessment framework

34 quality statements inspectors assess against

CQC now assesses services against 34 quality statements — "We statements" grouped under the five key questions. Every audit question names the exact statement it tests, so your evidence is organised the way an inspector will look at it.

  • Each question shows its quality statement, regulation and KLOE
  • Mock inspections predict your rating for all five key questions
  • Likely breaches highlighted, with the regulation named
  • Evidence filed against the statements CQC asks for
The CQC assessment framework

Guidance links open the official CQC website. The portal is maintained against the current Single Assessment Framework and is updated when CQC guidance changes.

What providers use it for

One workspace instead of spreadsheets, shared drives and chasing emails

Virtual quality manager

A live compliance position across every service and branch.

Audit programme

51 templates on a four-day monthly cycle, scheduled for you.

Evidence library

Private, categorised evidence with review and expiry dates.

Improvement plan

Actions with owners, deadlines and consultant sign-off.

Workforce files

Recruitment, DBS, training and supervision monitored.

Compliance calendar

Everything due, in day, week, month or list view.

Compliance software for social care

Built for CQC-registered services, not adapted from generic quality software

AJG Compliance is used by domiciliary care agencies, supported living services, residential and nursing homes, learning disability and mental health services and complex care providers across England. Every audit, action and piece of evidence is mapped to the CQC fundamental standards, the single assessment framework quality statements and the legacy KLOEs, so CQC compliance management, inspection preparation and governance reporting all happen in one place.

CQC audit software

51 audit templates and 414 individual checks, each linked to the regulation, key question and quality statement it evidences.

Care home compliance management

Medication, safeguarding, infection prevention, health and safety and premises audits with automatic actions from every finding.

Domiciliary care compliance

Care plan, call monitoring, staffing and service user experience audits across every branch you operate.

Workforce compliance software

DBS, right to work, sponsorship, training, supervision and appraisal tracking with RAG ratings and expiry alerts.

CQC inspection preparation

Set your expected inspection date and work a readiness plan of documents, training and evidence per standard.

Governance and evidence assurance

A private evidence library, board-ready governance reports and a full audit trail of who changed what and when.

Inside the portal

Real screens from the live portal

Every screenshot below is taken from the working system, shown through our demonstration provider Wessex Care at Home Ltd — a domiciliary care service with branches in Salisbury and Andover, running the full four-day audit programme.

AJG Compliance Centre showing four domain scores with red, amber and green ratings

Compliance Centre

See the whole service in one live position

Four domains — Service Users & Care Quality, Workforce, Medication & Operations, and Governance & Safety — each scored live from completed audits, with red, amber and green ratings and a drill-down into every audit behind the number.

  • One overall compliance score per service or branch
  • Open actions and overdue audits shown against each domain
  • Snapshot export for board packs and CQC evidence
Audit register listing scheduled audits with compliance percentages and status

Audit register

Every audit scheduled, rated and evidenced

A rolling four-day monthly programme with 51 audit templates. Each question is rated pass, partial, fail or not applicable, with the evidence reviewed, the CQC reference and both provider and consultant responses recorded.

  • Audits scheduled automatically when a service is set up
  • Compliance percentage and RAG calculated as you complete them
  • Completed audits filed to the provider's own evidence folder
Action plan screen listing improvement actions with priority, owner and status

Improvement plan

Findings become tracked, verified actions

Every failed or partial audit question raises an action with a priority, an owner and a target date. Providers upload evidence and mark work ready for review; AJG consultants verify, return or close it — all with a full history.

  • Critical and overdue actions surfaced first
  • Evidence attached directly to each action
  • Consultant verification before anything is closed
Workforce compliance screen with staff numbers, average compliance and expiring documents

Workforce compliance

Staff files monitored, expiries caught early

Safer recruitment, DBS, right to work, sponsorship, training, supervision and appraisal tracked per worker, with a compliance score for each staff file and early warnings before anything expires.

  • Red, amber, green rating on every staff file
  • Expiry monitoring across all documents
  • Ready for an inspector asking to see a staff file

Provider login

Already an AJG Compliance provider?

Sign in to your own private workspace to see your audits, evidence, action plan, staff compliance and governance reports. You will only ever see your own organisation and branches.

Invitation only

  • Accounts cannot be self-registered — AJG Advisory sets up each named user.
  • Each provider's data is separated; consultants only see providers they are assigned to.
  • Sessions sign out automatically after 15 minutes of inactivity.

Need an account? Contact your AJG consultant or send an enquiry.

Enquire now

Talk to AJG Advisory about your service

Tell us about your organisation and we'll come back to you with how the portal and our consultancy support would work for you, including setting up your own private workspace.

info@ajgadvisory.co.uk

We usually reply within one working day.

We use your details only to respond to this enquiry.